Privacy Policy

1. Information We Collect

Personal Information: We collect your name, email address, phone number, and payment information when you register for an account.

Trip Data: We collect pickup location, destination, trip timestamps, and route information for ride matching purposes.

Driver Information: For drivers, we collect driver's license, vehicle registration, insurance documents, and background check results.

2. How We Use Your Information

• Connecting riders with verified drivers for airport transportation
• Processing payments securely through Stripe and PayPal
• Sending ride confirmations, trip reminders, and driver details
• Verifying driver credentials and maintaining platform safety
• Improving our services and user experience for Chicago airport routes

3. Information Sharing

We share essential ride details (name, pickup location) between riders and drivers ONLY after a ride is confirmed. We do NOT sell your personal data to third parties.

Payment information is processed directly by Stripe/PayPal and never stored on our servers.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure API endpoints, and regular security audits. All database access is authenticated and authorized.

5. Cookies

We use essential cookies for session management and authentication. We do not use tracking cookies or sell browsing data.

6. Your Rights

You can request access to, correction of, or deletion of your personal data at any time by contacting us at support@ridezoid.com.

7. Contact

For privacy-related inquiries, email privacy@ridezoid.com or call (312) 555-RIDE.