Contact Us
Our Address
1819 Raes Creek Dr, Bolingbrook, IL 60490
Phone
+1 (224) 310-0869
info@ridezoid.com
Make an Appointment
RideZoid Contact Us FAQs
Everything You Need to Know About Renting with RideZoid Contact Us
To get in touch with RideZoid for any inquiries or assistance, you can contact us through multiple channels:
- Customer Support Hotline: Call our dedicated customer service number available 24/7 for immediate help.
- Email: Reach us at our support email address for general inquiries or more detailed questions.
- Contact Form: Visit our website and use the Contact Us form to submit inquiries or requests, and we will get back to you within 24 hours.
For booking-related questions or help with reservations, the quickest way to reach us is through our live chat feature on the website. Alternatively, you can use the online contact form for more detailed inquiries. Our team is always ready to assist you with booking confirmations, vehicle selection, or changes to your reservation.
If you encounter any problems during your car rental experience, don’t hesitate to contact us immediately. Whether it’s an issue with the vehicle or changes to your booking, our customer service team is available to provide a solution. You can reach us via phone, email, or through the contact form on our website, and we will work to resolve the issue as quickly as possible.
If you have any safety concerns or feel uncomfortable during your ride, please contact our 24/7 support team immediately. You can use the emergency alert feature in the app to alert us of any urgent issues. Our customer service representatives are always on standby to ensure your safety and to assist in resolving any concerns you may have.
In case you’ve left an item behind in one of our vehicles, please contact us as soon as possible. You can report the lost item through the contact form or call our customer service team directly. We will do everything we can to retrieve your lost belongings and arrange for their return. Prompt reporting helps us resolve the issue quickly.
Yes, RideZoid provides a dedicated emergency hotline for urgent matters, including safety concerns, vehicle breakdowns, or immediate support during your ride. This number is available 24/7, and our team will prioritize your request to ensure you receive the necessary assistance as quickly as possible.
Yes, Ridrzoid provides various insurance options to protect you and your rental vehicle. You can choose from coverage plans such as collision damage waiver, liability insurance, and personal accident insurance. Selecting the right coverage gives you peace of mind throughout your journey.
Yes, we value your feedback and encourage you to share your experience with us. If you’ve recently used our services and have suggestions or comments, you can easily contact us through the feedback form on our website. We also welcome you to leave a review or rate your ride through the app. Your feedback helps us improve our services and ensures that we continue to provide the best possible experience for our passengers.
If you need to cancel or modify your booking, you can contact us directly through our customer service number, email, or by filling out the contact form on our website. Our team will assist you in making the necessary changes to your reservation. Please note that cancellations or modifications may be subject to our booking policy, but our customer service team will guide you through the process and ensure a smooth experience.